01 / PRODUCT MANAGEMENT · LONDON

SENIOR PRODUCT MANAGER
USING AI TO BUILD BETTER PRODUCTS

I am Giorgio Lo Nardo, a London-based Senior Product Manager and former Senior Technical Project Manager. I use AI to make product research, development and delivery faster and more effective, while keeping product judgement, customer needs and business outcomes in view.

Illustration of Giorgio

Selected case study

Real-time Olympic medal ads for the IOC

A real-time workflow that created and published localized Facebook and Instagram ads within three minutes of a confirmed Olympic medal.

Read the case study

Work Experience

Senior Product Manager

Choreograph

2024 - now

As Senior Product Manager at Choreograph, I lead product work across our marketing technology suite. This includes enabling our flagship product to interface with clients' AI agents, and helping the wider team build the practical skills to use AI tools efficiently and responsibly.
• Defining the product vision, strategy, and roadmap.
• Conducting market research and competitor analysis to identify opportunities and threats.
• Collaborating with cross-functional teams including engineering, design, marketing, and sales to ensure successful product development and launch.
• Gathering and prioritizing product requirements from stakeholders and customers.
• Monitoring product performance and making data-driven decisions to optimize features and user experience.
• Managing the product lifecycle from ideation to end-of-life.

Product Manager

EssenceMediacom

2022 - 2024

At EssenceMediacom I have transitioned into a Product Owner role, where I focus on managing one of the Epic products of our digital suite, for clients in the advertising and media sectors.
• Defining the product vision, strategy, and roadmap.
• Conducting market research and competitor analysis to identify opportunities and threats.
• Collaborating with cross-functional teams including engineering, design, marketing, and sales to ensure successful product development and launch.
• Gathering and prioritizing product requirements from stakeholders and customers.
• Monitoring product performance and making data-driven decisions to optimize features and user experience.
• Managing the product lifecycle from ideation to end-of-life.

Senior Technical Project Manager

Essence

2018 - 2022

At Essence, I led technical delivery across Experience/Digital Tech projects, including digital work for a leading UK mobile network operator. For the International Olympic Committee, I created the Custom Medal Engine (also called the Custom Ad Engine): a real-time workflow that turned confirmed medal results into localized Facebook and Instagram ads. The work won the Performance Marketing World Grand Prix and Marketing Innovation awards, and was nominated for The Drum Awards for Social Media 2021. Read the case study.
• Ensuring the project is delivered on time, within the scope and budget.
• Creation of Impact Assessments, SoWs, OOMs
• Managing a programme of projects
• Overview and track the finance of each single project and reporting.
• Main point of contact for clients.
• Coordination with the Project Management team and managing of the Developers, and QAs resources
• Implementation and Improvement of processes and delivery workflow.
• Responsible for creating and updating project documentation.

Project Manager

Nimbletank

2018

Award-winning product and service design consultancy.
Managed a project for The Royal Mint.
• Took over an in-flight and delayed project and modified processes to regain traction and keep the project on track.
• Organized client deliverables and documentation into a central point for visibility and tracking.
• Managed client expectations on the scope and timelines.

Senior Project Manager

Usablenet

2013 - 2018

Usablenet is a global technology leader for mobile and multichannel technology, named one of the top 10 Most Innovative Companies.
I have managed and delivered projects for Tesco Groceries, Vans, The North Face, AirAsia, The Body Shop, and many others, with products such as Mobile websites and Accessible solutions.
• Ensuring that RWD, Mobile and Accessibility projects are delivered on time, within scope and budget.
• Coordinate Developers, QA, and Creative resources.
• Managing and delivering projects and integrating mobile and assistive solutions through their full SDLC.
• Assessing and reviewing SOW and Business Requirement document in order to create feasible project plans.
• Managing the relationship with client and all stakeholders
• Creating project documentation (Project Plan, PRD, Lessons Learned ...).

Key Account Manager

PokerStrategy

2010 - 2012

The biggest Poker Affiliate in the world. Managed the Italian market and grown its client base.
• Day-to-day operative service, optimization and development of existing business relationships.
• Sign up new business partners and kick starting the business relationships.
• Backup for internal support and affiliate websites in the areas of problem analysis and solution development.
• Negotiation, rollout and monitoring of various promotions in cooperation with our affiliate and various internal departments.
• Consulting and support the IT Department in planning and implementation of technical applications for the company’s product development.
• Responsibility for setting up and reporting the various Key Performance Indicator.
• Knowledge of the Italian eGaming Market and actively support the Italian Business Unit.
• Develop focused campaigns to attract new sign-ups, VIPs and increase customer lifetime and loyalty.

Web Developer

Freelancer

2004 - 2010

Worked as a freelance web developer. I gathered requirements, and engineered and built websites.
• Gathered client's requirements.
• Developed websites following the scope and tracking the budget.
• Managed clients reviews and amendments.
• Managed post release improvements.

Side Projects

TripSort

TripSort

A private, offline travel app that turns booking confirmations into an organised itinerary and flags potential gaps or conflicts — entirely on-device.
TheUnfollower.com

TheUnfollower.com

A tool to help users identify and manage their social media unfollowers.
HolidayWiz.co.uk

HolidayWiz.co.uk

A platform offering personalized holiday planning and remind of upcoming bank holidays.